FRONT DESK AGENT

CARAVEL HOTEL is a new boutique hotel in Macao that aims to give customers a whole new experience through its design, unique amenities, emphasis on customer service as well as attention to the smallest detail. We seek to surprise.

We are seeking energetic, self-motivated individuals who yearn for a break from the norm to join our pioneering team and redefine the hospitality landscape.

Responsibilities

• Ensure smooth operation of front desk services such as check-in/out
• Establish rapport with guests
• Create and provide unique customer experiences
• Assist guests with enquiries and/or special arrangements

Requirements

• Degree / Diploma holder in hospitality management.
• Fluent in spoken and written English, conversational Cantonese and Mandarin.
• Service-oriented, pleasant personality, good communications and interpersonal skills.
• Independent, team player, careful and able to handle challenges
• Shift duty including overnight shift is required.
• Prior customer service experience in hotel industry will be advantageous.  
  
  

All information collected will be used for recruitment purposes only and kept strictly confidential.