Job Responsibility:

·       As Store in-charge to oversee the store operations, people management, and customer relationship management to maximise the store profitability and efficiency

·       Motivate and encourage team members to achieve sales goals with actionable recommendations, and maintain teamwork and positive atmosphere

·       Provide ongoing performance management, developing the team through coaching, mentoring, on-the-job development, and seizing appropriate developmental opportunities

·       Assure proper brand image, merchandising and excellent customer service met the brand standards

·       Review and prepare reports, analysis the performance results and develop strategies to ensure achievement of sales plans by building brand and category growth

Requirements:

·      Minimum 3 years relevant working experiences, with solid management skills gained from luxury retail is preferred

·      Proven people management experience in staff coaching and team management

·      Proficiency in MS office (Excel, Word, Outlook) and Chinese Word Processing

·      Good command of spoken and written English & Chinese (Cantonese & Mandarin)

·      Self-motivated, result oriented and creative sales team leader

工作內容：

• 管理店舖日常營運、帶領團隊加強銷售盈利、監督門店運營、人員管理和客戶關係管理，以提高店舖盈利能力和效率
• 確保團隊提供優質服務，程序和客戶服務均符合公司標準，鼓勵團隊成員達到銷售目標，保持團隊合作精神和積極和諧的氛圍
• 聆聽前線員工及客服反映，協調分店與及辦公室各部門的合作，協助開拓客制定推廣方案
• 人事管理，安排療程培訓，定期評估員工表現，提供優質服務
• 妥善處理客戶諮詢或投訴事宜，為客戶提供專業服務
• 協助分店與及辦公室各部門的合作，提高工作效率和專業銷售管理

要求：

• 3年或以上零售經驗，有管理經驗更佳
• 熟練使用MS office (Excel, Word, Outlook) 和中文文字處理
• 具領導管理才能、良好服務態度和溝通技巧
• 富責任感、熱誠有禮、著重團隊精神
• 流利廣東話，懂英語及國語更佳

福利:

• 優厚薪酬、佣金、多項銷售獎金、勤工獎金、美容津貼、酌情年終酬金
• 專業在職培訓及良好晉升階梯
• 醫療及牙科福利、住院保險