Client Advisor/ Senior Client Advisor
BREITLING is an independent watch manufacturer in Switzerland. Due to rapid expansion in Macau, we are looking for new calibre to join our GALAXY Macao Boutique.
The Client Advisor/ Senior Client Advisor is responsible to achieve our sales targets, implement superior customer service and to be an Ambassador of the Brand while adhering to our policies and procedures.
ROLES & RESPONSIBILITIES
· Achieve monthly and yearly turnover and KPI targets set by the Boutique Manager
· Knows the products and their availability, technical particularities on horology, the Breitling history, competitors in luxury industry, and share his/her knowledge with the customers
· Delivers company's customer service standards and co-develops the customer database
· Assists Boutique Manager with local events and in maintaining the store in accordance with visual directives and presentation standards
JOB REQUIREMENTS
· Previous retail experience from high-end consumer products, preferably in luxury watch brands. Product training and overseas training will be offered at different stages.
· Pleasant, result-oriented and eager to interact with different levels of customers.
· You will be a well presented individual with excellent customer service skills and the ability to communicate with our clients in fluent English, Cantonese and Mandarin.
· You will be confident to communicate to customers in different nationalities and deliver friendly and courteous service to build relationship with customers at the boutique.
· 1 year retail experience, more experienced candidate may be considered for the position of Senior Client Advisor.
We offer:
· 8 days off per month
· Annual leave – 15 days
· Birthday leave
Attractive commission scheme (personal & team)
· Monthly special incentives
· 13th month salary
Provident fund
· Professional training including overseas training
· Excellent career development
· Staff purchase privileges
Medical insurance
Interested parties please send your full resume with current and expected salary by e-mail to long.tai@breitling.com
Information provided by applicants will be treated with strict confidence and will be used for recruitment purpose only.