Senior Client Advisor

• Engage in upselling, cross selling and multiple selling for all product categories
• Ensure in providing superior customer service in every transaction
• Develop and strengthen customer relations, and groom a repeat customer base
• Perform follow up calls to VIP clients to introduce new product lines

Store Operations

• Be able to correctly operate the Retail Management system, in all areas relating to sales transactions, payment, stock inquiry and customer database input
• Understand the importance of and ensure the growth of the customer database
• Perform other duties as assigned by team leaders and management
• Provide customer feedback on products, especially newly lauched products

Stock management

• Properly receive, display and store merchandise according to company guidelines
• Completely understand and undertake the inter-store transfer of merchandise
• Understand the stock level of Best Seller, Medium Sellers, Slow Sellers ad promote accordingly

Store Maintenance

• Understand and implement proper visual merchandising according to company guidelines, both in the window and in-store displays
• Maintain a safe and clean store environment and implement daily housekeeping duties

STANDARD LEVEL OF COMPETENCIES

(Education, professional experience, foreign languages etc.) 

Experience :

• Minimun 3 years retail sales experience or University graduates

Personality : 

• Customer-service focused mentality
• Adaptable and willing to learn
• Able to work in a fast paced work environment
• Integrity
• Reliable and trustworthy
• Detail-oriented

Skills : 

• Proficiency in English, additional languages/dialects a plus