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Welcome ACE CREATION TECHNOLOGY SYSTEM CO. LTD
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Job Title:  Project Engineer     
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Junior College Work Place:   Macao China
Number Of Vacancies:   10 Work Experience:   3 years
Updated Date:   2019-08-09 Job Type:  
Engineering
Certification Requirements:  

Position Requirement:
We are looking for the candidate(s) to provide pre-sale support and technical assistance to our
customers.
The responsibilities include performing demonstration and training to customers, and resolving product
issues by configuring software, operating system, network and equipment. For more complex problems,
you need to liaise with vendors for solutions.
To be qualified for this role, you should hold a diploma or degree in a relevant field, like Computer
Science, IT or EE.
We provide key industrial player’s technical training and you will have chance to learn the latest
knowledge in the industries.  If you enjoy learning new products, helping people to use these products
and can explain technical details simply, we’d like to meet you.
 
Responsibilities
 Learn new products
 Provide technical support to clients
 Provide demonstration and training to customers
 Diagnose and troubleshoot technical issues
 Provide prompt and accurate feedback to customers
 Prioritize and manage several open issues at one time
 
Requirements
 3 years working experience or above
 Proven work experience as a Technical Support Engineer, Technician or similar role
 Hands-on experience with Windows/Linux OS environments
 Good understanding of computer systems, networking and other tech products
 Ability to diagnose and troubleshoot basic technical issues
 Excellent problem-solving and communication skills
 Ability to provide step-by-step technical help, both written and verbal
 Digital surveillance experience or autonomous robots is an advantage
 Higher Diploma in EE, Information Technology, Computer Science or relevant field
 Applicants with less experience will be considered as Assist. Technical Support Engineer

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