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Position Requirement: |
Senior Branch Operations Officer Responsibilities: - Monitor
counter operations to ensure full compliance with bank policies and procedures;
- Develop
and maintain customer relationship to ensure high level of customer
satisfaction;
- Review
branch documents and authorize branch transactions to ensure compliance and
accuracy;
- Assist to
motivate and coach front line staff to provide high quality of customer service
to clients;
- Perform
cashier duties, handle ATM / CDM close-out, act as cash vault key/combination
custodian;
- Handle
customers’ loan applications and prepare credit proposal;
- Handle
general inquiries from other branches, internal departments and other
stakeholders; and
- Handle
clerical work for branch operations.
Requirements: - Bachelor
degree holder;
- Minimum 2
years of experience in branch network of retail banking;
- Able to
work independently and with good team spirit;
- Solid
understanding on AML / CDD process; and
- Proficient
in English and Chinese.
Interested parties, Please apply the job via Job853.com!
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