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Our client is a high-end developing brand in Luxury Fragrance. To cope with their business expansion, they are now looking for a Store Manager. Store Manager Luxury Fragrance
RESPONSIBILITIES- Motivate and inspire the team by communicating a compelling vision and purpose which encompasses the brand's Core values.
- Support the execution of the store business plans to drives KPI results and maximizes business opportunities
- Act as the leader on duty and consistently models the brand customer service standards
- Builds customer loyalty through in-store experience, utilization of social media and email capture
- Recruit, hire, develop and retain sales associates to ensure the store is sufficiently staffed to meet the needs of the business
- Train, develop and coach the associate team; provide the appropriate level of performance feedback to increase confidence and capability
- Ensures all visual directives, ensuring mapping and floorset are properly planned, scheduled, and executed seamlessly within the allotted timeframe.
- Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
REQUIREMENTS - Minimum 3-year team leader experience
- Ability to lead a team; develop and train others, delegate and follow up
- Strong analytical, prioritizing, interpersonal, problem-solving and planning skills
- Demonstrated ability to communicate effectively with customers and store team.
- Collaborative skills and a team player
- Presentable, able to express themselves with Cantonese, Mandarin and English
- Handle hands-on jobs with company system
- Ability to work in a fast-paced and deadline-oriented environment
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