## Exciting Opportunity: Front Office / Guest Services Officer

### Join Our Team!

We’re looking for a dynamic and enthusiastic **Front Office / Guest Services Officer** to be the warm welcome our guests remember. If you love creating memorable experiences and thrive in a fast-paced environment, this might be the perfect role for you!

### Key Responsibilities:

- **Be the First Impression:** Provide seamless check-in and check-out services, ensuring every guest feels valued.

- **Guide Guests:** Leverage your knowledge of hotel events and local attractions to recommend the best shopping, dining, and entertainment options.

- **Resolve with Care:** Handle guest complaints and inquiries with professionalism and a smile, turning challenges into opportunities for exceptional service.

### What You Bring:

- **Education:** Secondary school graduate or higher.

- **Tech-Savvy:** Familiarity with the Opera System is a plus.

- **Experience Matters:** Ideally, you have at least 1 year of relevant experience.

- **Multilingual Skills:** Strong command of Cantonese, Mandarin, and English to connect with our diverse guests.

- **Flexibility:** Willingness to work in a 24-hour rotating shift environment.

### Why Join Us?

- **Be Part of a Vibrant Team:** Work in a supportive atmosphere where your contributions are valued.

- **Career Growth:** Opportunities for personal and professional development in the hospitality industry.

- **Make a Difference:** Play a vital role in creating unforgettable experiences for our guests.

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If this sounds like you, we’d love to hear from you! Apply today and become a part of our dedicated team!